WELCOME TO OUR F.A.Q SECTION

Below are some of the most popular questions we get about our service.

What kind of network speed will I get with Armed Forces Mobile?

Any plan with Armed Forces Mobile will provide you with 4G LTE data speeds throughout the nation.

What is capped or throttled data?

Capped or throttled data is when you experience slower speeds when using the internet or apps on your phone. Hate when you’re trying to pull up an important email and it won’t load? That’s throttling. Capped data is when phone companies prevent further usage of data. You won’t experience either on either of our unlimited data plans.

Can I keep my current number when I switch to Armed Forces Mobile?

Yes! Absolutely. The process is simple, order any plan on our website and wait until you receive your sim card in the mail. With our free 2 day shipping, you’ll get it in a jiffy. After, input the sim card into your phone and restart your phone. Finally, call your current provider to get the account number and pin number.

I want to sign up for AF Mobile, what do I do with my current carrier?

Don’t cancel your current carrier until you get our sim card and acquire your account number and pin number from the carrier.

How do I activate my AF Mobile service?

Once you receive our sim card in the mail, simply turn your phone off. Then take out the nifty sim card removal tool and pop out your old sim card. Insert your new Armed Forces Mobile sim card and turn your phone on. It’s easy as pie. Also, check out our how to graphics on our home page for a visual step by step.

Didn’t find the A to your Q?

It’s easy to get in touch with us! Let us know if you have a question about your existing account or our service in general. Here are four ways to get in contact with us:

1. Got a quick question? Feel free to check out our FAQ section here.

2. What to chat? Click the chat with us button on the bottom right corner. If we aren’t available, send us a message and we’ll get back to you ASAP.

3. Shoot us an email at support@myafmobile.com. We’ll get. back to you within 24 hours during business hours.

4. In the chit chat mood? Some things are easier to talk out.

Call us at 888-804-1448